Our Policies

 

Cancellation Policy

Cancellation of Letting by Tenant before Tenancy Commences – Holding Deposit Paid

When the booking is made, depending on the length of time between making the booking and the production of the administrative paperwork, we may ask you for a non refundable holding deposit of £500. This holding deposit will always be used as part of the main security deposit, but should you decide not to proceed with the tenancy, Sabbatical Homes reserves the right not to refund either part of, or the whole of the  holding deposit.

Once the paperwork has been produced and sent to either party, the agreed administration charges ( see charges section ), and any other costs that may have been incurred will be owed by the tenant and will be deducted from the holding deposit.

Cancellation of Letting by Tenant after Security Deposit and first rent instalment has been paid

Once both parties have signed the rental agreement, then both parties will be governed by the terms and conditions laid out in the agreement. In most cases the rental agreement is for short term rentals, and the rental payment is made in full before commencement of the rental. In such an instance, there will be no refund of the rent, ( the tenant should make a claim off their travel insurance if possible ).

Where the tenancy is for longer periods, then the tenant is bound by the notice clause within the agreement.

The security deposit will be returned in full less any costs incurred ( i.e. Cleaning and laundry if the tenant has spent any time in the flat , utility usage, such as gas, electricity, water, telephone and broadband costs where applicable  )

Cancellation of Letting by Landlord before Tenancy Commences

In the event that the Landlord has to cancel a letting agreement before a letting commences after both parties have agreed to the letting, the Landlord agrees to pay for any Tenant costs, including any bank charges incurred by the Tenant, Administration Charges owed to Sabbatical Homes by the Tenant, any additional travel and accommodation costs incurred by the Tenant, due to the specific non performance by the Landlord for not honouring the signed Agreement.

Cancellation of Letting by Landlord after Tenancy Commences

In the event that the Landlord has to terminate the tenancy before the agreed end of tenancy date, the correct notice period will have to be given by the Landlord to the Tenant. If the Tenant agrees to vacate sooner than the agreed notice period, the tenant has the option to ask the Landlord for compensation or rental refund for moving out earlier than the Agreement specifies.

Privacy Policy

THIS PRIVACY POLICY (“Privacy Policy”) MAY BE UPDATED, AMENDED, OR SUBSTITUTED BY SABBATICAL HOMES LTD FROM TIME TO TIME WITHOUT NOTICE TO YOU, WITH SUCH UPDATED, AMENDED, OR SUBSTITUTED AGREEMENT TERMS TO BE EFFECTIVE UPON THEIR BEING POSTED ON THE SABBATICALHOMES.CO.UK WEBSITE OR SUBDOMAIN PAGES THEREOF OR VIA HYPERLINK FROM ANY OF SUCH PAGES.

As a result, we recommend that you review this Privacy Policy from time to time to ensure you are aware of the latest Privacy Policy terms and conditions.

This statement describes the information gathering process and the privacy and dissemination practices for the website located at the domain www.sabbaticalhomes.co.uk and the subdomains thereof (individually and collectively, the “Website”) and the related services (the “Services”) provided by and/or on behalf of Sabbatical Homes Ltd (“Sabbatical Homes Ltd”). Sabbatical Homes Ltd, either directly or indirectly, collects credit card numbers, addresses, bank information, and other personal information from people who choose to provide such information to Sabbatical Homes Ltd.

Sabbatical Homes Ltd’s registration form requires users to provide contact information (including, but not limited to, name, address, telephone number and email), and demographic information (including, but not limited to, zip code, post code, family members, place of employment). The Website may contain links to other web sites and Sabbatical Homes Ltd is not responsible for the privacy practices or the content of such sites.

Sabbatical Homes Ltd collects information about your transactions with Sabbatical Homes Ltd. Sabbatical Homes Ltd may receive and records information from your computer and browser, including your IP address, cookie information, and the page you request.

Sabbatical Homes Ltd uses information for the following general purposes: to fulfill your requests for products and services, improve services provided by Sabbatical Homes Ltd, contact you, conduct research, to deliver marketing and/or advertising materials to you relating to service(s) and/or product(s) provided by Sabbatical Homes Ltd or other directly connected third parties.

Additionally, Sabbatical Homes Ltd, in its sole discretion, may disclose your personal information in connection with any of the following: 
To respond to subpoenas, court orders, or legal process, or Inland Revenue, or to establish or exercise legal rights or defend against legal claims.
 
To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Website terms and conditions located here, or as otherwise required by law. 
If Sabbatical Homes Ltd is acquired by or merged with another company.

Sabbatical Homes Ltd may use your email or street address to send you news or information regarding the Website and/or Services. Email and street addresses may also be used in private correspondence with you. Financial information that is collected is used to bill you for services.

Sabbatical Homes Ltd uses certain commercially available programs to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Sabbatical Homes Ltd strives to use commercially acceptable means to protect your personal information, Sabbatical Homes Ltd cannot guarantee its absolute security.

Sabbatical Homes Ltd reserves the right to disclose your personally identifiable information as required by law and when Sabbatical Homes Ltd believes, in its sole discretion, that disclosure is necessary to protect Sabbatical Homes Ltd’s rights and/or comply with a judicial proceeding, court order, or legal process.

If Sabbatical Homes Ltd decides to change this Privacy Policy, Sabbatical Homes Ltd will post those changes in this Privacy Policy and other places Sabbatical Homes Ltd deems appropriate.

If you have any questions about this Privacy Policy, please email them to admin@sabbaticalhomes.co.uk , or write to:

Sabbatical Homes Ltd , DGM House 44 Millway, Mill Hill, London NW7 3RA

Terms Of Use

THE SERVICES PROVIDED THROUGH THIS WEBSITE ARE FOR ADULTS ONLY, AND YOU MUST BE AT LEAST 18 YEARS OLD OR, IF AN OLDER AGE IS REQUIRED IN THE JURISDICTION IN WHICH YOU ARE LOCATED, SUCH OLDER AGE. IF YOU ARE NOT OF SUCH AN AGE, YOU MAY NOT ACCESS THIS WEBSITE. ADDITIONALLY, PARENTAL OR LEGAL GUARDIAN CONSENT IS REQUIRED FOR ALL TRANSACTIONS RELATING TO RESERVATIONS RELATING TO MINORS.

The terms and conditions set forth in these Website Terms and Conditions (this “Agreement”) constitute a legal agreement between you (“you” or “End User”) and Sabbatical Homes Ltd. By accessing and using the website located at the domain sabbaticalhomes.co.uk and the subdomains thereof (individually and collectively, the “Website”), you accept and agree to be bound by the terms and conditions of this Agreement.

In addition, when using or accessing the Website and/or the related services (the “Services”) provided by and/or on behalf of Sabbatical Homes Ltd, you shall be subject to any guidelines or rules posted on or through the Website, which guidelines or rules may be posted and modified from time to time.

All such guidelines and rules are hereby incorporated by reference into this Agreement. 
THIS AGREEMENT MAY BE UPDATED, AMENDED, OR SUBSTITUTED BY SABBATICAL HOMES LTD FROM TIME TO TIME WITHOUT NOTICE TO YOU, WITH SUCH UPDATED, AMENDED, OR SUBSTITUTED AGREEMENT TERMS TO BE EFFECTIVE UPON THEIR BEING POSTED ON THE SABBATICALHOMES.CO.UK WEBSITE OR SUBDOMAIN PAGES THEREOF OR VIA HYPERLINK FROM ANY OF SUCH PAGES. As a result, we recommend that you review these Agreement terms and conditions from time to time to ensure you are aware of the latest Agreement terms and conditions.

Sabbatical Homes Ltd may terminate your membership or right to access the Website and/or the Services at any time, for any or no reason, with or without notice. Sabbatical Homes Ltd reserves the right to immediately suspend or terminate your access to the Website and/or the Services, without notice, upon any breach of this Agreement by you.
Your right to access the Website and/or the Services is for your sole, personal use. You may not authorize others to use the Services on your behalf, and you may not assign or otherwise transfer your right to access the Website and/or the Services to any other person or entity.

By using the Website and/or Services, you represent and warrant to us that you have never been convicted of any felony and are not required to register as a sex offender with any governmental entity. You acknowledge that while Sabbatical Homes Ltd does not conduct criminal or sexual offender background checks on its customers/residents, it reserves the right to do so.

SABBATICAL HOMES LTD DOES NOT NECESSARILY VERIFY THE TRUTHFULNESS, ACCURACY OR COMPLETENESS OF THE REPRESENTATIONS, WARRANTIES OR STATEMENTS MADE BY ITS CUSTOMERS/RESIDENTS/LANDLORDS. AS SUCH, THE RESULTS OF ANY REVIEW BY SABBATICAL HOMES LTD OF THE BACKGROUND OF ANY CUSTOMER /RESIDENT/ LANDLORD ARE FURTHER LIMITED BY THE FAILURE OF AN CUSTOMER/RESIDENT TO BE TRUTHFUL, ACCURATE OR COMPLETE IN PROVIDING INFORMATION TO SABBATICAL HOMES LTD.

You agree that:

You are solely responsible for the content or information you provide through the Website or through the Services.
 You will not provide information to Sabbatical Homes Ltd any inaccurate material, or any material that infringes or violates another party’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity).
 You will only use the Website and Services in a manner consistent with any and all applicable laws, rules and regulations.
 You will not engage in advertising to, or solicitation of, other customers/residents of the Service to obtain, provide, buy or sell any products or services.
 You are solely responsible for your interactions with other customers/residents of the Service. 
Privacy Policy
 Data provided by you and/or obtained by Sabbatical Homes Ltd in connection with your use of the Website and/or the Services and certain other information about you are subject to Sabbatical Homes Ltd’s applicable privacy policy.


Links


Sabbatical Homes Ltd may provide, or third parties may provide, links on the Website to other websites and/or resources. You acknowledge and agree that Sabbatical Homes Ltd is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, services or other materials on or available from such sites or resources. You further acknowledge and agree that Sabbatical Homes Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, advertising, products, services or other materials available on or through any such website or resource.

Indemnity by Member


You will defend, indemnify, and hold harmless Sabbatical Homes Ltd, its officers, directors, employees, agents, representatives and third parties (“Sabbatical Homes Ltd Indemnitees”), from and against all claims, damages, losses, litigation expenses, counsel fees, and all other costs that may be asserted or claimed against the Sabbatical Homes Ltd Indemnitees, or incurred by Sabbatical Homes Ltd Indemnitees, that: (a) arise from, or are attributable to, any act or omission by you or your agents or representatives; (b) result from any breach of this Agreement by you; or (c) involve an allegation of infringement of any patent, trademark, copyright, or other intellectual property right or trade secret of a third party as well as any allegation of libel, slander, invasion of privacy, failure to obtain a necessary release, permission or clearance, or any other cause of action or claim arising out, directly or indirectly, your acts or omissions.


Online Content

Opinions, advice, statements, offers, or other information or content made available through the Website and/or the Services are those of their respective authors and not of Sabbatical Homes Ltd, and should not necessarily be relied upon. Such authors are solely responsible for such content. Sabbatical Homes Ltd does not guarantee the accuracy, completeness, or usefulness of any information located on or provided through the Website and/or the Services and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made.

Under no circumstances will Sabbatical Homes Ltd be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on or through the Website and/or the Services, or transmitted to end users of the Website and/or the Services.


Proprietary Rights

Sabbatical Homes Ltd retains all proprietary rights in the Website and the Services. The Website and the Services contain copyrighted material, trademarks, and other proprietary information of Sabbatical Homes Ltd and its licensors. Except for that information which is in the public domain or for which you have been given permission, you will not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

By posting information or content to or through the Website and/or the Services, you automatically grant, and you represent and warrant that you have the right to grant, to Sabbatical Homes Ltd and end users of the Website and/or the Services an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, copy, perform, display and distribute such information and content and to prepare derivative works of, and/or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.

Complaints


Any complaint you may have regarding the Website and/or the Services needs to be submitted to Sabbatical Homes Ltd at admin@sabbaticalhomes.co.uk .

If Sabbatical Homes Ltd has any claim or notice to provide to you in connection with this Agreement or in connection with the Website and/or any Services, Sabbatical Homes Ltd may deliver such claim or notice to you via electronic mail, postal delivery or personal delivery, using the contact information you provided to Sabbatical Homes Ltd, as such information may be updated by you from time to time. Such claim or notice will be deemed delivered the same day if sent by electronic mail or personal delivery, or five (5) days after being sent if sent by postal delivery.

You agree that if you have any claim or notice you want to provide Sabbatical Homes Ltd under this Agreement, you must deliver such claim or notice to Sabbatical Homes Ltd via overnight delivery using a nationally recognized delivery service, with delivery acknowledgement required, to Sabbatical Homes Ltd DGM House, 44 Millway,Mill Hill, London NW7 3RA.

DISCLAIMER OF WARRANTY


SABBATICAL HOMES LTD PROVIDES THE WEBSITE AND THE SERVICES ON AN “AS IS, WHERE IS” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, IN CONNECTION WITH THE WEBSITE, SERVICES ANY COMMUNICATION WITH SABBATICAL HOMES LTD OR ITS REPRESENTATIVES, OR OTHERWISE WITH RESPECT TO THE WEBSITE AND/OR THE SERVICES. SABBATICAL HOMES LTD SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SABBATICAL HOMES LTD DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE OR THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, OR ERROR-FREE, OR WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE WEBSITE OR THE SERVICES WILL BE CORRECTED.

Limitation of Liability


In no event will Sabbatical Homes Ltd be liable to you for any incidental, consequential, special, punitive, exemplary, or indirect damages (including, but not limited to, damages for loss of data, loss of programs, lost profits, cost of procurement of substitute services or service interruptions) arising out of the use of or inability to use the Website and/or the Services, even if Sabbatical Homes Ltd or its agents or representatives know or have been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained herein, Sabbatical Homes Ltd’s. liability to you for any cause or action, damages, expenses or costs (collectively, “Claims”), whatsoever, regardless of the form or nature of the Claims, will at all times be limited to the amount of fees paid by you in the three (3) month period immediately preceding the events giving rise to such Claim(s).

You agree that any claim by you or on your behalf must be made in writing to Sabbatical Homes Ltd, and received by Sabbatical Homes Ltd within one (1) year of the events giving rise to such Claim(s). 
In addition, Sabbatical Homes Ltd disclaims all liability, regardless of the form of action, for the acts or omissions of other end users of the Website and/or the Services (including, but not limited to, unauthorized users, or “hackers”).

Variations

Certain jurisdictions limit the applicability of warranty disclaimers and limitations of liability. TO THE EXTENT THE JURISDICTION WHICH GOVERNS YOUR USE OF THE WEBSITE AND/OR THE SERVICES LIMITS THE DISCLAIMERS OF WARRANTY AND/OR LIMITATIONS OF LIABILITY AS PROVIDED IN THIS AGREEMENT, YOU AGREE THAT THE TERMS OF THIS AGREEMENT SHALL BE DEEMED AMENDED IN ORDER TO GIVE MAXIMUM, LEGALLY ENFORCEABLE EFFECT TO SUCH DISCLAIMERS OF WARRANTY AND/OR LIMITATIONS OF LIABILITY, REGARDLESS OF A FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY UNDER THIS AGREEMENT.

General Provisions
You agree that English law (regardless of conflicts of law principles) shall govern this Agreement, that any dispute arising out of or relating to this Agreement shall be subject to the exclusive venue of UK Courts and that you submit to the exclusive jurisdiction of such courts in connection with any dispute related to the Website, the Services, or otherwise under the terms of this Agreement.

This Agreement contains the entire agreement between you and Sabbatical Homes Ltd regarding the use of the Website and the Services. Your obligations under this Agreement shall survive your ceasing to use the Website and/or Services. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, the remainder of this Agreement shall nevertheless continue to be in full force and effect.

Payment Terms

 Cancellation and Refund Policy


You agree that with respect to any amounts you pay to Sabbatical Homes Ltd, your right to receive a full, partial, or any refund of or credit for any amounts you pay to Sabbatical Homes Ltd is subject to such cancellation and refund policy. Such cancellation and refund policy is subject to change at any time, without notice.

Copyright Policy
Termination of User Privileges for Infringement and Contact Information for Suspected Copyright Infringement

Sabbatical Homes Ltd reserves the right to terminate your right to access the Website and/or the Services if you unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. In particular, if you submit content to or through the Website and/or the Services, whether articles, images, stories, software or other copyrightable material, you must ensure that the content you upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights). After proper notification by the copyright holder or it agent to Sabbatical Homes Ltd, and confirmation through court order or admission by you that you have used the Website and/or the Services as an instrument of unlawful infringement, Sabbatical Homes Ltd may terminate your right to use and/or access the Website and/or the Services.

Sabbatical Homes Ltd may also in its sole discretion decide to terminate your right to use or access to the Website and/or the Services prior to that time if Sabbatical Homes Ltd determines, in its discretion, that the alleged infringement has occurred.
If you believe that your copyright has been infringed through the use of the Website and/or the Services, please contact our legal department at admin@sabbaticalhomes.co.uk or mail to Sabbatical Homes Ltd 94 Cleveland Street , London W1T 6NW

Payment Methods

Payment by Tenants, Landlords to Sabbatical Homes

Sabbatical Homes only receives payment by Electronic Bank Transfers or by UK bank cheque. We do not accept cash.

We do have a facility to accept Credit Cards through a sister company, but as we are infrequent users of this payment method, there is a surcharge of 4% on paying by credit card.

Therefore we recommend you set up electronic payment facilities with your bank.

Payment by Sabbatical Homes to Landlords,Tenants and Suppliers.

We only pay via electronic bank transfers ( BACS ). For security we do not use bank cheques or cash.

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