Privacy and Data Use Policy
GDPR Compliance
From May 25th 2018 all companies in the UK are required by law to be GDPR compliant. Therefore we will be contacting all our tenant and landlord clients via email to confirm that they are happy “ TO OPT IN “ for us to contact them via email or telephone.
Unlike regular letting agents, our clients tend to return on a regular or semi regular basis, and our landlords tend to rent their properties also on a regular or semi regular basis. Therefore, by opting in to our contact request, we will be asking you to allow us to keep your information on an ongoing basis.
Privacy Statement – Landlords
Landlords
Sabbatical Homes Ltd is committed to protecting the privacy of our clients. We do not share information about individuals with others, unless you ask us to do so or where we have to employ tradesmen to repair or service within a property, in those instances the information we will prove is your name and contact telephone number, for the sole purpose of arranging a suitable appointment time for the tradesmen to attend the property. Under new GDPR rules, we will instruct the tradesmen to delete your information once the job has been completed.
Information we ask for :
Why we need this information
Name
Your name is required for all contact purposes,agreements and invoicing and statements.
Rental property address
This is required for for all documentation relating to the renting of your property, a partial address is used on the website to indicate the location of the property
Alternative address when not living in the property your are renting
This is required for contact purposes, Inland Revenue document filling, and for sending you redirected post.
Home telephone number
This is required for contact purposes
Your Cellphone Number
This is required for contact purposes
Alternative landline number when living away from rental property
This is required for contact purposes when you are living away from the rental property, and when your cellphone is unavailable
Email Address
This is required for contact purposes – sending paperwork, updating you on potential lettings enquiries, and is also put on rental agreements as required by UK law.
Non Resident Landlord No. ( if applicable )
If you live outside the UK and don’t pay UK tax we need this number so that we don’t have to deduct tax before sending you your rent monies
Bank Details
We pay you via electronic bank transfer, so we need this information so that you can be paid. Once your details are entered onto the Bank payment system, we do not keep records of these details on our systems.
Rental Property Utility Providers
We need this information for checking tariff rates when calculating tenants usage during the rental period. The amount is deducted from the tenants security deposit and then you are re-imbursed.
Rental Property Utility Account Information ( If we are paying bills on your behalf )
If we are paying utility bills on your behalf we need access to your online utility accounts so we need full account details as well as username and passwords for the online accounts
Telephone accounts we need access to the account, regardless of whether we are paying your bill so that we can recharge their usage and re-imburse you
Rental Property Details
The property information we collect is used to provide the content of our website property listings, your email address is used not only for contact purposes, but also it has to appear on the Letting Agreement as per current UK lettings law.
Privacy Statement – Tenants
Tenants
Sabbatical Homes Ltd is committed to protecting the privacy of our clients. We do not share information about individuals with others, unless you ask us to do so or where we have to employ tradesmen to repair or service within a property, in those instances the information we will prove is your name and contact telephone number, for the sole purpose of arranging a suitable appointment time for the tradesmen to attend the property. Under new GDPR rules, we will instruct the tradesmen to delete your information once the job has been completed.
Information we ask for :
Why we need this information
Name
Your name is required for all contact purposes,agreements and invoicing and statements.
Home property address
This is required for for all documentation relating to the renting of your property, and referencing purposes
Home telephone number
This is required for contact purposes
Your Cellphone Number
This is required for contact purposes
Alternative landline number when living away from rental property
This is required for contact purposes when you are living away from the rental property, and when your cellphone is unavailable
Email Address
This is required for contact purposes – sending paperwork, updating you on potential lettings enquiries, and is also put on rental agreements as required by UK law.
Bank Details
We pay you via electronic bank transfer, so we need this information so that you can refund you the balance of your security deposit at the end of your tenancy Once your details are entered onto the Bank payment system, we do not keep records of these details on our systems.
Employment Details
This is required for referencing purposes.
Privacy Statement – Other Information
Cookie Policy
We do not use cookies on our website – so we are not extracting and holding information of our clients and passing them on to third parties.
Google Analytics
We do use Google Analytics on our website to help us maintain a high position on web search engines.